Refund & Cancellation Policy

We strive to provide the best possible service to all our customers. Please read our refund and cancellation policy carefully before making a booking or purchasing a package.

• Package Purchases: All package purchases are non-refundable. Once a package has been purchased, no refunds will be issued under any circumstances.
• Started Packages: If any session or service within a package has been used or started, the package becomes non-refundable and non-transferable.
• Standard Bookings: Cancellations made less than 24 hours before the scheduled appointment are not eligible for a refund. To qualify for a refund or rescheduling (where applicable), cancellations must be made at least 24 hours in advance.
• Missed Appointments: Customers who fail to attend their appointment without prior notice will not be entitled to a refund.

By booking our services or purchasing a package, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.